A common error when syncing transactions occurs when the post date (also referred to as the Accounting Date) is set to a fiscal period that is closed in Financial Edge NXT (FENXT).
How to Resolve
To correct this, update the Accounting Date in Ramp to a date that falls within an open fiscal period in FENXT.
Steps to fix:
- Locate the transaction in Ramp.
Reminder - clicking the blue link in the syncing console will take you directly to that transaction within Ramp - Click “Un-ready” to unlock the transaction.
- Update the Accounting Date to a date within an open period.
- Mark the transaction “Ready” again.
- Reattempt the sync within Ramp for FE using the "Get Latest Data from Ramp"
You should now be able to sync the transaction without receiving the closed period error.
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