How to Contact Support & Escalate Issues

Modified on Tue, Apr 22 at 3:47 PM

We're always here to help when you need us!


Support Hours

  • You can submit a ticket through our support portal 24/7.

  • Our support team is available to respond Monday–Friday, 8 AM to 5 PM EST.

Submit a Support Ticket

The fastest way to reach us is through our support portal: Submit a Ticket

Simply fill out the form with your details and our team will get back to you as soon as possible.


Prefer Email?

You can also email us at help@rampforfe.com and a ticket will automatically be created for you.


Tips for a Faster Response

To help us assist you quickly, please include:

  • A clear description of the issue

  • Any relevant screenshots or error messages

  • The email address associated with your Ramp for FE account

  • Steps to reproduce the issue (if applicable)

If your issue is urgent, feel free to mention that in the subject or message body—we’ll do our best to prioritize it.

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